Last updated: 02/MAY/26
These Terms of Use explain the rules for using The Tinnitus Project
By using this website, creating an account, saving results, or purchasing any product or service, you agree to these Terms.
If you do not agree, please do not use the website.
- About this website
The Tinnitus Project provides sound-based tools, educational content, self-guided listening experiences, and related resources.
The website is designed for general wellbeing, relaxation, sound exploration, tinnitus coping support, sleep support, and personal experimentation.
This website is not a medical service.
- Not medical advice
The content, tools, sound sessions, tone-matching features, hearing-related tests, and personalised listening experiences on this website are not medical advice.
They are not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, hearing condition, or mental health condition.
No information on this website should be used as a substitute for professional medical advice, diagnosis, or treatment.
You should speak to a qualified healthcare professional if you have concerns about tinnitus, hearing loss, ear symptoms, mental health, medication, sleep problems, or any other health issue.
- Tinnitus and hearing-related tools
The website may include tools that allow you to explore tones, sound frequencies, hearing ranges, masking sounds, binaural beats, relaxation sounds, or tinnitus-related listening preferences.
These tools are for self-guided exploration only.
A tone match, frequency result, hearing-test result, or saved session is not a medical diagnosis.
A personalised sound session is not a medical treatment.
Results may be inaccurate, incomplete, affected by your headphones, device, environment, hearing ability, volume settings, attention, or other factors.
You are responsible for using the tools carefully and safely.
- Safety
Use comfortable listening volumes.
Do not use sounds at painful, uncomfortable, or unsafe levels.
Stop using the website or listening session if you feel discomfort, distress, dizziness, pain, pressure, nausea, anxiety, or any other unwanted effect.
Do not use the website while driving, cycling, operating machinery, or doing anything that requires full attention.
If you have epilepsy, seizures, serious mental health concerns, neurological conditions, hearing conditions, implanted hearing devices, or any medical concern, you should speak to a qualified healthcare professional before using sound-based tools.
- Emergency and urgent symptoms
Seek medical advice promptly if you experience:
- sudden hearing loss
- tinnitus in one ear only
- pulsatile tinnitus
- dizziness or balance problems
- ear pain or discharge
- tinnitus after injury
- new neurological symptoms
- severe distress, panic, depression, or thoughts of self-harm
If you feel at risk of harming yourself or others, contact emergency services or a crisis support service immediately.
- Accounts
You may need an account to save results, access certain tools, receive sessions, or use paid features.
You agree to provide accurate information when creating an account.
You are responsible for keeping your login details secure.
You must not share your account with others or use another person’s account without permission.
We may suspend or remove accounts that misuse the website, breach these Terms, or create security, legal, or operational risks.
- Saving tinnitus-related information
If you choose to save tinnitus-related results, sound preferences, tone matches, hearing-test responses, or session settings, you understand that this information may relate to your hearing or tinnitus experience.
You agree that we may use this information to provide saved results, create or personalise listening sessions, improve the service, and respond to your requests.
More detail is provided in our Privacy Policy.
- Paid products and services
If paid products, subscriptions, memberships, downloads, personalised sessions, or digital services are offered, the price and terms will be shown before purchase.
Digital products or personalised services may have specific refund terms shown at checkout.
We reserve the right to change prices, features, product names, or availability at any time.
Changes will not affect purchases already completed unless stated otherwise.
- No guaranteed results
We do not guarantee that the website, tools, sound sessions, or content will reduce tinnitus, improve sleep, reduce anxiety, improve hearing, or produce any specific result.
Individual experiences vary.
Some users may find sound-based tools helpful. Others may not.
You use the website at your own discretion and risk.
- Acceptable use
You agree not to:
- misuse the website
- attempt to hack, damage, overload, or disrupt the website
- copy, scrape, or harvest data without permission
- upload malicious code
- impersonate another person
- use the website for unlawful purposes
- abuse support channels or forms
- attempt to reverse engineer paid tools, sessions, or protected content
- Intellectual property
Unless otherwise stated, the website content, text, branding, tools, layouts, sound session structures, graphics, and other materials are owned by or licensed to us.
You may use the website for personal use only.
You must not copy, resell, redistribute, reproduce, or create derivative products from our content, tools, sound sessions, or materials without written permission.
- User content and feedback
If you send us feedback, suggestions, comments, testimonials, or other content, you give us permission to use that feedback to improve and promote the website.
We will not publish your full name, email address, or personal health-related details without your permission.
- Third-party services and links
The website may link to third-party websites, tools, payment processors, videos, plugins, platforms, or services.
We are not responsible for third-party websites or services.
You should review their own terms and privacy policies.
- Availability
We aim to keep the website available, but we do not guarantee uninterrupted access.
The website may be unavailable due to maintenance, technical issues, hosting problems, plugin issues, updates, or events outside our control.
- Limitation of liability
To the fullest extent allowed by law, we are not liable for any loss, harm, or damage arising from your use of the website, reliance on content, listening choices, sound settings, saved results, or inability to access the website.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
- Changes to the website
We may update, change, suspend, or remove features, content, tools, prices, or services at any time.
- Changes to these Terms
We may update these Terms from time to time.
The latest version will be posted on this page.
By continuing to use the website after changes are posted, you accept the updated Terms.
- Governing law
These Terms are governed by the laws of England and Wales.
- Contact
For questions about these Terms, contact:
Dan Blackurn
email@thetinnittusproject.com
https://thetinnitusproject.com